Salary Insider

Privacy Policy

Last updated:

1. Overview

Salary Insider ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our website at salaryinsider.com.au (the "Site"). By using the Site, you agree to the practices described below.

2. Information We Collect

We may collect the following types of information:

  • Usage data: Pages visited, time spent, referring URLs, and browser/device information collected automatically via cookies or analytics tools.
  • Job listing URLs: When you use the Job Ad Analyser, the URL you submit is processed to retrieve publicly available information. We keep a server-side log of each lookup - a canonical listing URL with query strings and fragments removed, the job details and salary or ghost-job results returned, a pseudonymous visitor identifier, and the time of the request - to understand how the tool is used, improve tool accuracy, and protect it from user abuse. Job ads checked in the last 7 days may also be shown publicly on the home page and Job Ad Analyser page, listing the advertisement’s public details (job title, employer, location and salary) and our ghost-check category (Low, Medium, High or Unconfirmed). This signal is a prompt to investigate, not a finding that an employer is not hiring. The feed stays hidden unless at least six eligible ads are available, and it does not publish exact lookup times or anything identifying the visitor who checked an ad. Lookup events are automatically removed after 180 days. Maintenance applies a target cap of 250,000 rows every 100 writes and at least every six hours.
  • Australian Salary Search job titles: Australian Salary Search runs entirely in your browser against a dataset downloaded to your device, so what you type is not normally sent anywhere. The one exception is when the tool fails to understand a job title: if nothing matches, if the match is weak, or if you correct the match by choosing a different occupation, we send that job title, the occupation the tool chose, the one you chose instead, the selected state or territory, the match confidence score, a pseudonymous visitor identifier, and the time of the request. This is the only way to find the phrasings the tool does not yet recognise. Titles that match confidently and are not corrected are never sent. Failure records are automatically removed after 90 days, and the log is capped so it cannot grow without bound.
  • ATS Resume Checker uploads: When you use the ATS Resume Checker, your resume and any job description you provide are analysed temporarily in memory to generate your report. The uploaded file, its contents, and the job-description text are then discarded; they are never written to disk, retained, or shared. We retain only coarse usage information, such as a pseudonymous visitor identifier, file type and score. We never retain your resume, its filename, your name or your contact details. These pseudonymous usage events are automatically removed after 180 days. Maintenance applies a target cap of 250,000 rows every 100 writes and at least every six hours.
  • Mailing list details: If you subscribe, we store your email address, sign-up source and a pseudonymous abuse-prevention identifier. If you subscribe through the contact form, we also store the name you supplied. We keep these details until you unsubscribe or ask us to delete them.
  • Blog feedback: If you answer “Was this article helpful?” under a blog post, we store the post, your answer and a pseudonymous visitor identifier. These answers are automatically removed after 180 days. Your browser also remembers your answer for that post, so we do not ask you again.
  • Contact information: Information you submit through the contact form, or through the question form under a blog post, is sent to the form-delivery provider so we can respond. Blog questions are never published. Salary Insider does not keep a separate copy of the message in its application database.

3. Data Retention and Deletion

Maintenance applies a target cap of 250,000 rows every 100 writes and at least every six hours. Expired salary-band cache entries are deleted automatically. The listing store does not retain complete advertisement descriptions, and any detected contact details are redacted before a listing is stored.

We also keep a permanent archive of the job ads people have checked, one record per ad. It holds the ad's public details, such as its title, employer, industry, location, work type, posting date and salary, along with when it was first and last checked and how many times. It contains nothing about who checked an ad, and the limits above do not apply to it.

You can ask us to remove your mailing-list record or other personal information by using the contact page. Backup copies age out under the hosting provider's backup schedule. Anonymous aggregate statistics may remain after source rows are deleted because they cannot be connected back to an individual.

4. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Site and its tools.
  • Understand how visitors use the Site so we can make it more useful.
  • Respond to inquiries or feedback you send us.
  • Comply with applicable laws and regulations.

We do not sell, rent, or trade your personal information to third parties.

5. Cookies and Analytics

We use two analytics tools to understand how the Site is used, so we can improve it. We do not use analytics to identify you personally, and we never link analytics data to the contents of a resume, a pasted job URL, a salary figure, or a contact message.

  • Cloudflare Web Analytics - a privacy-first tool that measures page views and referrers without cookies and without tracking you across sites. It runs for all visitors.
  • Google Analytics 4, via Google Tag Manager - measures page views and a small set of interaction events (for example, running a salary lookup, using a calculator, or expanding an FAQ). These events record only the outcome or category of an action, never the underlying content you entered. Google Analytics uses cookies.

Your choices. We apply Google Consent Mode. Visitors in the European Economic Area and the United Kingdom are shown a consent banner and analytics/advertising storage stays denied until they accept. Elsewhere, Google Analytics is enabled by default and no banner is shown. Wherever you are, you can change your choice at any time using the “Cookie preferences” link in the site footer, or by blocking cookies in your browser settings. The Site remains fully functional if you decline.

6. Third-Party Services

The Job Ad Analyser retrieves publicly available data. We are not affiliated with any job search platforms. Your use of any third-party sites linked from ours is governed by those sites' own privacy policies. Contact messages and blog questions are delivered by Web3Forms, and analytics data is processed by Cloudflare and Google under their respective privacy terms. Contact and blog question forms use hCaptcha, operated by Intuition Machines, to verify submissions through Web3Forms. The challenge can process technical browser and network information under hCaptcha's privacy policy.

Where information is processed. The Site and its database run on servers in Sydney, Australia. Google, Cloudflare, Web3Forms and hCaptcha may store or process the information they receive outside Australia, including in the United States and other countries where they or their own service providers operate.

7. Data Security

We take reasonable steps to protect information transmitted to and from the Site. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.

8. Children's Privacy

The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out via our contact page.